The Citizen Grievance redressal is the official app of Noida Authority.

The app enables a Noida citizen to post a civic-related issue which is then forwarded to the city corporation concerned and thereafter assigned to the sanitary inspector of the particular ward.

Take a picture of the Civic-related issue using your smartphone, and post it in one of the following categories.

・Garbage dump

・Garbage vehicle not arrived

・Dustbins not cleaned

・Sweeping not done

・Dead animals

・Public toilet(s) cleaning

・Public toilet(s) blockage

・No water supply in public toilet(s)

・No electricity in public toilet(s)

The app will capture the location while the picture is being taken. Just type in the landmark of the complaint location. The complaint will then be assigned to the concerned sanitary inspector/engineer.

You can also vote upon any other complaint relevant to you. You will get regular updates on the status of the complaint in the form of a push notification with the ‘Resolved’ image uploaded by the assigned sanitary inspector/engineer.
You can also reopen the complaint if you are not satisfied with the resolution of the complaint.