Welcome to the COOPEFFA App, the official tool for comprehensive management of the Cooperative's electric service. Designed for members and authorized personnel, our app centralizes account information and optimizes billing and collection operations.
Key Features for Authorized Personnel
This application is essential for COOPEFFA staff (Administrators, Cashiers, and Technicians) as it allows:
Reading Logging: Real-time capture of the current meter reading for accurate billing.
Collection Management: Instant documentation of service payments made in cash by members.
Account Tracking: Immediate access to each member's usage history and account status for efficient service.
Restricted Roles: Differentiated access for Administrators, Cashiers, and Technicians, ensuring data security.
Member Feature (Public Access)
Outstanding Bill Check: Members can publicly access information about their last outstanding bill (using their meter number) for reprinting or reviewing purposes, without having to log in.
Data Security and Confidentiality
At COOPEFFA, your privacy is our priority.
The data collected (identification, usage, and transactional data) is used solely and exclusively for billing, accounting, and the provision of electricity service.
We do not trade, sell, or share your information with third parties for marketing or commercial purposes.
We use server security protocols and password encryption to protect your access.
Download the COOPEFFA App for more efficient, secure, and transparent electricity service management. For support or assistance, please contact the Cooperative directly.