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Measuring Customer satisfaction in restaurants, gym, cafes and hotels
The people who get good services from the tourism establishment will talk to five people on average, while if the service they get is not good, they will talk about it to ten people on average.
The cost of acquiring a new customer is five times the cost of maintaining an old customer.
Reducing the organization's customer loss rate by only 5% can increase its profit from 25% to 85%.
The application measures the satisfaction of the guest about the service provided in the restaurant, coffee shop, gym, and hotel within scientific standards. Download the application and choose the type of your organization and choose the language within four languages Arabic, English, French, and Chinese, enter the scale and ask your customers to fill out the questionnaire, the application contains a quick mechanism in analyzing the data and showing the strengths and weaknesses of the service provided. .