DCare is an application for DCare technicians, helping them manage the status of warranty cases effectively and conveniently. With DCare, you can:
- Receive warranty information from customers.
- Track the warranty history of the devices, check the manufacturer's warranty information and return policy.
- Confirm device information, check warranty status and record arising problems.
- Synchronize data with Digiworld's warranty management system, ensuring consistency and accuracy.
- Receive notifications about warranty work, reminders about completion time and service quality assessments.
DCare is an indispensable application for DCare technicians, helping them improve work productivity and provide better customer care.