Elevate your customer experience assessment game with Spy Survey, a cutting-edge application designed exclusively for mystery shopping agencies. Unleash the power to craft insightful surveys catering to varied question types, including multiple choice, dropdowns, and date selection from a calendar. Spy Survey revolutionizes the mystery shopping landscape by providing a seamless platform for creating, distributing, and evaluating surveys to assess customer experiences comprehensively.
The application boasts an intuitive approval workflow, ensuring that survey results undergo a systematic review process. What sets Spy Survey apart is its innovative feature allowing you to assign weightage to different answers, enabling the generation of automated quantified results. This not only streamlines the evaluation process but also provides a nuanced understanding of customer interactions.
Spy Survey doesn't stop at survey creation – it extends to comprehensive dashboards tailored for management, offering real-time insights into key performance indicators. The application's robust reporting capabilities empower you to generate detailed, visually appealing reports that facilitate strategic decision-making.
Whether you're on the Google Play Store or the iOS App Store, Spy Survey is your go-to tool for enhancing customer experience assessments. Empower your mystery shoppers, optimize your evaluation process, and elevate your client's understanding of their customer interactions with Spy Survey.