OuviCidade is the ideal application for connecting citizens to public administration in a simple, efficient and transparent way. Developed to modernize ombudsman channels, OuviCidade allows the recording, monitoring and resolution of calls in real time, promoting more participatory and responsible management.

Main features:
? Registration of manifestations – Allow citizens to send suggestions, complaints, complaints, compliments and requests with just a few taps.

? Attachments and geolocation – Record photos, videos and location to facilitate problem identification and speed up service.

? Call tracking – Citizens can follow each stage of the request directly through the app, with real-time notifications.

? Management panel for city halls and public bodies – Complete tool for screening, categorizing, forwarding and responding to received complaints.

? Reports and performance indicators – Facilitate decision-making with up-to-date data on the main topics demanded by the population.

? Security and privacy – Data protected according to LGPD, with anonymous channels available.

?️ Who is OuviCidade for?
Ideal for city halls, city councils, departments and public bodies that want to transform active listening to the population into a powerful management tool.

? Benefits:
Reduction of bureaucracy in serving citizens

Increased transparency and trust in public management

Greater agility and organization in responding to demands

Community engagement in building better cities