The my DMG MORI customer portal app offers a quick direct contact to the DMG MORI service experts with a status overview of current activities. With my DMG MORI you avoid waiting loops on the phone and save even more time with your prefilled service request. Your enquiry will be processed immediately with priority by a specialist service expert. You can then view the processing status of your request at any time in the order overview. You can also track your spare parts order around the clock to the minute and thus save yourself any queries you may have.