Donem Cargo allows customers to create an account seamlessly, create shipments, manage shipments, track shipments, and receive notifications on shipment updates. The services provided by Donem Cargo are not limited to a specific group of companies. Any company or individual can become a client and utilize this app. The app includes features intended for use by the general public, such as account creation, shipment management, and shipment tracking.

Users can obtain an account through a straightforward sign-up process within the app. This process is designed to be user-friendly and efficient, enabling customers to access the full range of features Donem Cargo offers quickly. There is no paid content within the app itself. Users do not pay to open an account or use the standard features of the app. The services provided by Donem Cargo, such as shipment creation and management, are billed as part of the freight forwarding services.