The Druvr Food Delivery Service Merchant App is a dedicated platform designed to streamline operations for restaurant owners and food providers within the Druvr food delivery network. This app empowers merchants to efficiently manage their menus, track orders, interact with customers, and oversee delivery logistics, all from a centralized, easy-to-use interface.
Key Features:
Order Management: Merchants can view incoming orders in real time, accept or reject orders based on availability, and track the status of each order from preparation to delivery.
Menu Management: The app allows restaurant owners to create, update, and modify their menus, including item descriptions, pricing, and availability. Merchants can easily flag items as unavailable or promote special deals.
Analytics and Reporting: Merchants can access sales data, customer insights, and order history. Built-in analytics tools provide performance reports, helping merchants optimize their menu and operations.
Customer Communication: Integrated messaging features allow merchants to communicate directly with customers, offering real-time updates or responding to inquiries regarding their orders.
Delivery Tracking: Merchants can monitor the delivery process and receive updates once drivers pick up orders, ensuring transparency and improved customer satisfaction.
Inventory Alerts: Automated inventory management tools notify merchants when certain ingredients or items are running low, helping maintain smooth operations without downtime.
Promotions and Offers: The app enables merchants to create discount codes, special offers, or bundle deals to attract more customers and increase sales.
Secure Payments: The app integrates with various payment systems, providing merchants with the ability to manage transactions securely and view financial reports.
Push Notifications: Merchants receive push notifications for new orders, status updates, and other important alerts to ensure they never miss critical updates.
User-Friendly Dashboard: The app’s intuitive dashboard gives merchants a comprehensive view of their restaurant’s performance, making it easy to monitor key metrics at a glance.