Combines the power of a money-back guarantee with immediate access to the right care when you need it. Tap the app because you and happy are better together. - GHC Experience Guarantee: Tell us about your visit at a Group Health Cooperative Clinic with Experience Guarantee. We want your experience to exceed your expectations every time, so we need your feedback. Share with us your experience through Experience Guarantee – the good and bad –and if you request, we’ll refund some or all of the costs associated with your visit. - GHC OnCall: Visit GHC OnCall when you need fast answers to health-related question. With GHC-SCW nurses available 24/7, they can answer your questions, pull your medical records, or schedule time with your provider. GHC OnCall is where you go when you don’t know where to go. - virtuwell: Access virtuwell’s 24/7 online clinic for 60 common conditions. virtuwell is here to answer questions from anywhere on any device. NOTE: If you have the GHC Experience Guarantee app, please uninstall the app before downloading GHC SmartCare.