eChat is the app designed for Spare Parts Dealers and Spare Parts Warehouses who want to better manage WhatsApp requests from workshops and customers.

Do you receive numerous voice messages, photos, orders and requests for quotes every day?

With eChat you can organize everything in a single platform, save time and reduce errors.

It is not a generic messaging app, it is a specific tool for those who work in the spare parts sector.

Main features for Spare Parts Dealers:

Centralized management of WhatsApp requests.
All conversations from workshops and customers in a single, organized dashboard.

Quick sending of quotes and spare parts orders
Convert requests into concrete actions in just a few steps, directly from the app.

Quick and automated responses
Set default responses for the most frequently asked questions, even outside of business hours.

Customer conversation archive and history
Each interaction is tracked, searchable and organized by workshop or customer.

Cloud access wherever you are
eChat works from your smartphone, tablet or PC, without complex installations.

Why do spare parts warehouses choose eChat?

Reduces WhatsApp message overload
Improves the quality of service to workshops and auto repairers
Increases the operational efficiency of the spare parts counter
Helps manage high volumes of requests quickly and neatly

Who is it for?

Spare parts dealers who manage orders and requests via WhatsApp
Spare parts warehouses who want to avoid errors in customer management
B2B activities in the automotive aftermarket sector
Operators in the auto parts sector who are looking for an intuitive tool to speed up their work

An ally for your daily work
eChat does not replace your role.

It helps you do better what you already do every day: communicate, respond, deliver.
It is designed to integrate into your workflow, not to change it.

Download eChat and start managing WhatsApp professionally.
Optimize times, conversations and orders.

Make your spare parts warehouse more efficient with one click.