Passengers use an app to order a ride, where they are quoted the fare. Fetch Taxi uses a dynamic pricing model; prices for the same route vary according to supply and demand for rides at the time that the ride is requested. At the end of the ride, payment is made based on the rider's pre-selected preferences, such as a credit card on file, Google Pay, Apple Pay, PayPal, cash. After the ride is over, the rider is given the option to provide a gratuity to the driver, which is also billed to the rider's payment method. In some locations, if the driver has to wait more than a few minutes after arriving at the pickup location, riders are charged a wait time fee.