FINO - save time and enhance customer satisfaction.
*To use our app your hotel has to be a client of the FINO Finding Solutions Company*
Key Features:
● Free mobile and web app
● Easy lost property registration
● Simple handling due to our step by step instruction
● Automated customer contact and follow-up processes
● Combination of mobile and web app to ensure dynamic workflow
● Customizable profiles
● A wide variety of languages
● Optional API connection to the hotels operating system
By choosing FINO, you have chosen better customer experience. Automatically, guests will be discreetly contacted about lost items. Through an extra layer of privacy, FINO is able to
provide its client hotels the chance to prolong their customers positive guest experience.
Our free mobile app allows the cleaning staff to register lost items in rooms by simply choosing a room number and then taking a picture of the guest’s property. This information will be forwarded to the web app which helps your employees take care of everything else with ease, ensuring your guests can retrieve their items. Tedious back and forth email conversations are no longer necessary, as the FINO interface takes care of all that. Also, the API connection gets rid of unnecessary paperwork and saves precious time for your employees.