Friendly LINK is a support ticketing system (help desk software), that collects and tracks incidents reported by the customer. Without a clear overview of what the problem is, who's reporting it, and what its priority is, it takes more time to resolve IT issues. Friendly LINK helps you to always be up-to-date with the current status and thanks to a live chat - to be in touch with your IT specialist at any point. And if you're managing a team it will allow you to have a clear overview on the issues reported by each member. Take control of your employees concerns starting today. By identifying problems early, your team can take action swiftly to ensure your clients satisfaction isn’t interrupted.