Fusion AMS is a comprehensive digital platform designed to streamline the operations of apartment societies and residential communities. It enables seamless communication between owners, tenants, maintenance teams, and administrators, ensuring transparency, efficiency, and convenience.

Shape

🔑 Key Features

1. Owner & Tenant Management

Register and maintain complete details of all owners and tenants.

Centralized records for easy tracking and communication.

2. Service Request Management

Owners and tenants can raise maintenance requests through the system.

Requests can include photos or attachments for better clarity.

Maintenance team can:

Assign a technical staff member.

Create quotations if charges or materials are required.

Route quotations through an approval workflow (admin + owner approvals).

Once approved, the system automatically generates an invoice.

Upon payment, the maintenance team completes the work and updates the request status.

Owners/tenants can close the request and provide feedback.

The process continues until the service request is fully resolved.

3. Quotation, Invoice & Payment Workflow

Automatic generation of quotations, invoices, and receipts.

Support for online payment gateways for easy owner payments.

Transparent workflow ensuring all stakeholders are notified and updated.

4. Maintenance Fee Management

Define and manage periodic maintenance fee schedules.

Automatic generation of invoices as per schedule.

Owners receive bills via the system and can pay online.

Instant receipt generation after successful payment.

5. Dashboard & Analytics

Real-time dashboard showing:

Total service requests and pending requests

Quotations, invoices, and receipts generated (with amounts)

Invoices due and overdue

Provides a snapshot view for administrators to monitor community health.

6. Community Notice Board

Admins can post announcements, circulars, or notices with attachments.

Notices are displayed on the system homepage for all residents.

7. Reports & Export

Generate detailed reports with filters such as:

Building-wise

Apartment-wise

Owner/tenant-wise

Technical team-wise

Export reports in PDF or Excel formats for record keeping and sharing.

Shape

🌟Benefits for Communities

Simplifies maintenance and service request handling.

Increases transparency with quotation and payment workflows.

Provides real-time insights through dashboards and reports.

Enhances resident satisfaction with easy request tracking and feedback.

Ensures timely maintenance fee collection with automated invoicing and receipts.