I don’t have control of my shipments once they leave my facility”. This is most common problem statement with logistics service providers and shippers, even if they are running a state of art TMS like OTM. While a TMS can optimize planning and routing, it is relatively constrained when it comes to recording and reporting real-time activities on the ground e.g. what quantity has been picked up, was the delivery complete or did the driver miss a delivery, how much has been delivered, was there any shortage or damage, time stamps for the driver’s arrival and departure, recording of returns etc. Delay in recording such events adversely impacts customer service levels and increases logistics costs viz. SLA failures, detention charges, shortage penalties etc.
GPS applications provide only the location of the shipment and use of on-board computers can be quite expensive. A cost-effective approach to overcome such challenges is to leverage the omnipresent smart phone, given the dexterity and savviness of most users today, with a mobile app. Inspirage designed ILM is a next generation mobile app which is designed to work with Oracle 's best of the breed OTM Transport Management System (TMS). It has been configured for various uses cases e.g. a driver-dispatcher interaction, transporter, fleet coordinator etc. The communication with OTM is by using the lightweight REST API's designed to work with OTM.
The current version has some cool features like – fleet / non-fleet driver and Carrier roles along with map engine integrations like Google maps and Here Maps. The newly added notification enabled auto syncing of shipments based on shipment cancelled/stops modified helps the end user get an exact information regarding their freight.