The DVVNL Consumer App is a significant initiative aimed at empowering consumers. Through this app, users can conveniently access the following services:
1. Bill Payments: Pay electricity bills online seamlessly.
2. Complaint Registration and Tracking: Register complaints and track their status.
3. Apply for Load Changes and New Connections: A simplified application process.
4. Electricity Supply Updates: Get real-time updates on power supply in your area.
5. Consumption Monitoring: View and analyze monthly energy consumption.
The app is user-friendly, available in Hindi, and designed to cater to regional consumers. It enhances accessibility and improves the overall consumer experience. This initiative also promotes transparency and convenience.