After downloading and installing this innovative app, users (i.e. inhouse hotel guests) will be asked to choose their location and then to make a selection from a list of services and amenities available based their “landmark”. In other words, users may enquire about a service “in a matter of a few taps”, as developers say. In addition, Golden Star City Resort app allows users to communicate their special requests in real-time and of course to expect a tailor-made response from a member of the team ASAP.