Greaves Resolve is an app developed for Greaves Power Dealers and Engineers to seamlessly manage all customer service requests including installation & commissioning, breakdowns, periodic service, erratic behavior, preventive maintenance among others. Using this app, Dealers can
View Service call status dashboard
View Service Call Dashboard by Call Type
View Open Call Dashboard
View Customer Feedback
Assign calls to Engineer/ Technician

Using this app, Engineers/Technicians can
View & update assigned Service calls (Accept / Reject)
Log Service date/time/location
Register Call type
Register diagnosis remarks
Generate electronic Field Service Report (e-FSR)