Gryph Mobile for Call Analysis leverages Gryphon’s advanced artificial intelligence to curate personalized playlists of conversational key moments, based on the unique objectives of frontline sales managers and customer support leaders.

Whether in the office or on the go, Gryph Mobile for Call Analysis empowers team leaders to:

-Quickly review and address agent and/or customer challenges ahead of opportunity loss or churn

-Provide agents with targeted feedback based on the areas where they excel and where they need improvement

-Identify conversational best practices and quickly replicate them across the entire revenue and/or support organization