As a Hammer Store Manager, you will play a crucial role in overseeing all aspects of store operations, ensuring that the store runs efficiently and meets performance targets. You will be responsible for driving sales, enhancing customer satisfaction, managing a team of store associates, and ensuring that all operational and administrative tasks are executed to company standards.
Your primary focus will be on maintaining a high level of customer service and ensuring that the store provides a welcoming, engaging, and informative shopping experience. You will be expected to lead by example, demonstrating a strong knowledge of the products and services offered by Hammer, while also encouraging your team to be knowledgeable, approachable, and proactive in meeting customer needs. You will work closely with your team to promote and deliver exceptional service that aligns with the company’s core values, which emphasizes customer-first experiences.