HCG Group is launching application for DPNG (Domestic Piped Natural Gas) customer registration, documentation collection, document verification, Updation of various status of execution part like extra piping estimation, Meter & GI installation, RFC status, generation of JMR & Updation of GAS In. The main users of this application shall be DMA & LMC (Direct Marketing Agencies & Last Mile Connectivity) agencies/contractors of HCG.
DMA is a Direct Marketing Agency who shall manage customer acquisition process i.e. registration and document collection/verification.
LMC is the execution agency which shall provide Last mile connectivity to consumer and carry out site feasibility, extra piping estimation, Meter & GI Installation, RFC Status updated & manage Gas In process.
This application is designed and developed to capture (on real time basis) various elements of Customer Acquisition and execution work for providing gas to DPNG consumers. This will help in digitisation of process.
This application is used by only designated contractor’s staff/agent members by HCG Group.