HiLITE Restaurant Manager is a cutting-edge food order management application designed exclusively for restaurants operating within HiLITE Mall. This powerful tool streamlines the entire order processing workflow, helping restaurant staff efficiently manage incoming orders, track preparation status, and ensure accurate order handover.

Key Features

Instant Order Notifications:

Restaurants receive real-time order alerts accompanied by a ringing sound, ensuring no order is missed even during busy hours.

Order Acceptance or Cancellation:

Restaurant admins can swiftly accept or cancel incoming orders, keeping the workflow organized and avoiding unnecessary delays.

Order Status Change:

Seamlessly update the order status from "Preparing" to "Ready" and ultimately to "Delivered."

Status transitions are clear and intuitive, reducing errors and enhancing operational efficiency.

Order Verification with OTP:

To ensure accurate order handover, the app includes an OTP verification feature during pickup. This prevents order mix-ups and ensures customer satisfaction.

Push Notifications:

Get timely updates on new orders, order status changes, and other essential notifications, keeping restaurant staff well-informed and responsive.

Benefits for Restaurant Operations

Enhanced Efficiency:

Streamlined order processing helps minimize errors and speeds up the overall service.

Better Customer Experience:

Accurate and timely delivery improves customer satisfaction and loyalty.

Operational Transparency:

Restaurant admins have complete visibility of ongoing orders and their statuses, fostering better management and coordination.