Horizon Remote Team specializes in providing dedicated, cost-effective, highly skilled and qualified professionals, working remotely from India. The Delivery model will be similar to that of a locally supported one , where your on-shore office and customers will have direct one on one access to the resources they have subscribed to. As the resources will be trained on your customer specific processes, they will deliver exceptional customer experiences and satisfaction outcomes with reduced overall cost and ability to scale. Our commitment and focus in supporting businesses to optimise their customer support and experience shall provide operational and competitive advantage to business.