Welcome to the new version of the Hyundai RSA App
The best solution for processing RSA requests from customers.
Features that streamline the RSA service process and make it more efficient:
Various features available through the Hyundai RSA app include:
•⁠ ⁠Automatically search for technicians
Faster RSA processing by assigning the nearest available technician to the customer’s location.
•⁠ ⁠Assignment process
Ensure all RSA requests are acknowledged by the SPV or Manager, and easily assign tasks to technicians who are ready to handle customer requests.
•⁠ ⁠Timestamp technician activities
Get accurate or real-time logs of technician activities while providing services to customers.
•⁠ ⁠View detailed vehicle and customer data
Access detailed vehicle and customer information directly within the app.
•⁠ ⁠Navigate to the customer’s location
Get the customer's exact location, powered by the navigation system.
•⁠ ⁠Directly take evidence for services
Technicians can easily submit evidence of RSA services through the app.
•⁠ ⁠Monitoring system
Supervisors or Managers can monitor technicians while they provide RSA services to customers.
*This application is designed and used for Hyundai Indonesia Dealers Only