As a BÄKO customer advisor, offer your customers comprehensive and transparent support throughout the entire digital ordering process.
The customer service ordering system provides you with complete management for all order processes, order templates and complaints from your customers.
The current data from BÄKO's IT infrastructure allows you to actively control your customers' purchasing process. The completely digital purchasing planning using order and promotion templates as well as various controlling options perfect your ability as a customer advisor to actively support companies in purchasing, to provide sound advice and to relieve the burden with just a few clicks/interactions.
Use the app to advise and optimize digital ordering in the company directly on site or while on the go. All orders are automatically synchronized with your customer's BackOffice® ordering app.
From now on you can avoid unnecessary paperwork or the laborious transfer of the order to BÄKO's inventory management! Instead, use the excellent data base and the time for comprehensive purchasing advice and your personal customer relationship!

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FEATURE OVERVIEW:

Full access to companies assigned to the account manager
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Current daily prices (synchronization of BÄKO IT infrastructure) 
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Fast and efficient creation of new orders and order templates as well as selection of items from the BÄKO range 
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Configurable order templates make it easy to switch between the respective templates 
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Individual accounts and account overview (of all available customer accounts) 
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Access to BÄKO item details and information 
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Display / selection of different sales units  
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Logistics information 
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Price information (item prices, group and graduated prices) and display of the total value of the orders based on the price information available from BÄKO 
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Creation and management of order templates (template overview)
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Active order management of BÄKO promotional items
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Comprehensive filter options 
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Article search function 
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Barcode scanner for quick item capture on site
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Manual and quick guide included 
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GDPR compliant

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NEW IN THIS VERSION:

Availability of APP themes (BÄKO configuration) 
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Extended price information (query of item prices and group group prices for optimized order simulation)
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Expansion of sales units to include layers and pallets 
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Optimization of the calculator module 
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Display the total value of the order 
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Automatic updating of all relevant data after initial entry of the API key