iFAS mobile is the innovative app to mobilize Info Nova AG's ERP solution. Make a variety of functions from the ERP available to the field service and thus enable simple, efficient work. Salespeople, fitters or service technicians can access important customer, system or device information or provide feedback on services or record further information.

Regardless of the device used (smartphone, tablet or via HTML/browser), the following functions are available to you with iFAS mobile:

• Customer information/CRM
o Retrieve master data
o Enter/change contact persons
o Appointments, tasks, notes (info board)
o Additional texts and documents
o Open items/offers
o Recent orders

• Service/materials management
o Open service orders
o Feedback hours, material
o Device information/contracts (SLA)
o Item details (stock, price)

• Full support of device peripherals
o GPS for navigation or location determination
o Camera for e.g. damage documentation or as a barcode scanner
o Touchscreen for signature field (e.g. work report visa)
o Direct access for telephone or email

• Technical information/safety
o Online and offline functionality
o Multilingual and multi-client capable
o Protected SSL connection and encrypted device database
o Automatic GUI adjustment according to device resolution


The free app is available as a demo version with limited functionality.

Requirements for productive operation: iFAS ERP, installation of server services, technical IT infrastructure. Contact us for more information.