It is a system that allows remote communication between the operator, who has detected the incident, and the supervisor, or person responsible for the technical service, so that the latter guides him in the tasks of solving incidents. The software maintains a live and remote communication that can be completed with images and extra content that will be shown with Augmented Reality on the operator's real vision facilitating the required tasks.

Main benefits
- Time saving
- Traceability
- Improved communication
- Reduction of incident resolution time
- Elimination of travel costs for technical personnel
- Improved customer service
- Increased efficiency of the SAT department