Welcome to the Admin side of our versatile mall management application. This powerful tool serves as the central hub for efficient mall administration, offering seamless communication and task management between administrators and users. With a specific focus on gate passes, non-retail hour activities, and maintenance requests, this application streamlines processes and enhances your mall's operational efficiency.

User Roles and Functionality:

Super Admin and Operations:

Super Admin and Operations hold the highest authority within the app, offering complete control and access.
They can effortlessly add new users, whether they belong to the user side or the admin side of the application.
Manage and oversee all user-generated tickets, providing swift updates and assigning statuses like 'Approved' or 'Dismissed.' In the case of dismissal, a mandatory reason must be provided.
Facilitate real-time communication with users through custom notifications via the Firebase Cloud Messaging API.
Special emergency approval privileges are available, ensuring rapid response in critical situations.
Marketing:

The Marketing role specializes in overseeing tickets related to marketing activities, including branding and audits.
CR and Security:

CR and Security roles possess viewing rights, enabling them to monitor approved tickets efficiently.
This admin application offers a tailored solution for your mall's diverse needs, empowering administrators with the tools and roles needed to manage and maintain a smooth and efficient operation. It bridges the gap between users and administrators, fostering effective communication and collaboration while enhancing the overall mall management experience.