A comprehensive service and ticket management solution for allowing effective collaboration between Quantum Design and its customers. Operators or Tech from the customer side can log cases and collaborate with Quantum Design's service team from an integrated, easy-to-use mobile app and a web portal.

It provides the Quantum Design team the ability to connect, visualize, and act on customer issues within the defined Service Level Agreements.
Key Features:

* Ticket management
* Self-guidance for troubleshooting
* Appointment booking