The My Viewpoint App provides a direct connection for Merchants , Agents , and Offices to their Payment Processors back end platform. For merchants this connection allows business owners to view their day today sales and transactions on the fly. Charts and Graphs will provide business owners with a snap shot view of their business at their fingertips. Access to customer service , their assigned agent and supplies will save business owners minutes and even hours on painful phone calls. For Agent/ISO's the ability to interact between both their merchants and their processing platform will ensure the highest level of service that their merchants rely on and expect. They ability to create tickets and service them on their mobile device allows the Agent/ISO to work on the go globally. With the rapid app system Agent/ISOs can get new clients anywhere anytime and the direct connect to the Underwriting/boarding department will allow the Agent/ISO to on board new clients live time in minutes vs days. The My Viewpoint App is a revolutionary application that connects multiple departments to a single merchant to increase speed, productivity, efficiency and transparency all making the merchant and agent/ISO experience world class.