Dear customer,

From now on, our trained Kern service technicians can offer immediate, worldwide support for your Kern machine through a secure Internet connection. With the App “Kern Smart Service” we connect to your smartphone or tablet in real time and see what your machine operators are seeing.
With this live view, most problems with your Kern machine can be solved immediately with the help of our service technicians. A special language function even allows communication in different languages.

Instruction:
• Download the App “Kern Smart Service”
• Open the App
• Call Kern Microtechnik at the service number: +49 8824/624-9999
• Pass on the displayed session number to the Kern service technician

Then we can log in and have a secure connection to your smartphone or tablet.