The Transportwala App is only a platform that connects people who need a vehicle to send their goods with vehicle owners who want freight bookings.
Responsibility for goods: Responsibility lies with the vehicle owner and consignor. Transportwala App holds no responsibility.
Loading & unloading: Responsibility of consignor and vehicle owner, not Transportwala App.
GST invoice & E-bill: Mandatory for all goods. Without these, Transportwala App is not responsible.
Force majeure: Natural disasters, fire, accidents — not Transportwala App’s responsibility.
Regulations: All government, RTO, traffic rules must be followed. Violations are not Transportwala App’s responsibility.
Damage in transit: If goods break/damage, not Transportwala App’s responsibility.
Packing: Packing, ropes, tarpaulin are not Transportwala App’s responsibility.
Theft/robbery: Any theft, robbery, shortage — not Transportwala App’s responsibility.
Load limits: Overloaded vehicles are not supported. Responsibility lies with owner/consignor.
Documents: Vehicle owner must maintain valid PUC, insurance, permit, etc. Consignor must verify.
Fare/commission: Matters of fare to be settled between consignor & vehicle owner only.
Illegal goods: Legal actions for transporting illegal goods are not Transportwala App’s responsibility.
Limited liability: Transportwala App only connects consignors with vehicle owners. No responsibility for disputes, goods, or legal cases.
User declaration: By using this application, I declare that I have read and understood all the above terms and I am using Transportwala App at my own responsibility.
Transport Wala India ("we", "our", or "us") respects your privacy. This policy explains what we collect, why we collect it, how we protect it, and what choices you have when using our website and mobile application.

1. Information We Collect
Personal Information: Name, phone number, email address, company name, and location.
Vehicle Details: Vehicle type, registration number, capacity, availability.
Booking Information: Pickup & drop-off locations, goods description, delivery time.
Usage Data: IP address, device information, browser type, timestamps.
Payment Information: Transaction metadata — processed via secure third-party gateways; raw card data is not stored.
2. How We Use Your Information
To match factory owners with suitable vehicle owners and manage bookings.
To send confirmations, updates, and support messages.
To analyze and improve our services and prevent fraud.
3. Sharing Your Information
We do not sell personal information. We may share with:

Transport partners (to fulfill bookings).
Service providers (payment processors, hosting, analytics).
Legal authorities, if required by law or to protect rights and safety.
4. Data Security
We maintain industry-standard technical and organizational safeguards to protect your data. While we strive for strong protections, no system is completely secure.

5. Your Rights & Choices
Access or update your personal information.
Request deletion of your account and personal data.
Opt out of promotional communications.
To exercise these rights, contact: [Insert Contact Email]

6. Children’s Privacy
Our services are not for children under 18. We do not knowingly collect data from minors.

7. Changes to This Policy
We may update this Policy occasionally — changes will be posted here with the new effective date.