Labelcall is a smart phone dialer and call management application designed to replace your standard phone app. Its core purpose is to handle all your incoming and outgoing calls, while enriching the experience with powerful real-time data from your e-commerce, CRM, or ERP system.

To unlock its full potential and provide a seamless, integrated calling experience, Labelcall must be set as your Default Phone Handler. This is essential for our primary features, such as advanced caller ID and integrated call management, to function correctly.

Core Phone Handler Features:

* Default Phone Handler: Labelcall is built to be your primary phone application. It manages all aspects of calling, from dialing a number to receiving a call and managing your call history. Setting it as default is required for the app to work as intended.

* Smart Caller ID for Business: See not just a phone number, but detailed customer information from your integrated store or CRM before you even answer. Greet customers by name and instantly access their order history, status, and notes.

* Complete Call Log Management: The app provides a clear, integrated call history. It identifies answered, missed, and outgoing calls, and enhances them with customer data where available.

* Integrated Dialer: Make calls directly from the app. Our dialer is fully integrated with your phone contacts and your business contacts from your e-commerce platform.

* Contacts & Favorites: Access and manage both your phone's address book and a list of favorite contacts directly within the app for quick dialing.

* Dual SIM Support: The application fully supports dual-SIM phones, allowing you to manage calls on both lines.


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Our goal is to be transparent about how we use your data. The following permissions are critical for our core phone handler functionality:

READ_CALL_LOG and WRITE_CALL_LOG:
These permissions are essential to display your complete call history within the app, including missed, received, and placed calls. We also use this to identify callers against your business data to provide the Smart Caller ID feature.

PROCESS_OUTGOING_CALLS:
This permission is required to handle outgoing calls initiated from the app's dialer and to provide a consistent, integrated user experience.


Privacy You Can Trust

The Labelcall application does not share your personal call history or contacts with any third party. Your call logs are used only to provide the in-app features described above.

Integrate Labelcall with your sales system and transform your business calls from a simple conversation into a powerful customer service tool.