The Lapangsijantan application (Road and Bridge Infrastructure Complaint Service) is an innovative solution that aims to speed up and improve public complaint services regarding city infrastructure. This application was designed with the aim of increasing transparency, minimizing response time and providing ease of access for users.
Through the application of digitalization technology, Lapangsijantan functions as a database for tracking community complaints which are managed by local governments, such as sub-districts and sub-districts. This application also allows monitoring the physical progress of infrastructure project implementation, so that supervision and control can be improved. This aims to achieve the set project targets efficiently, on time, within an appropriate budget, as well as ensuring accountability and availability of required information.
With the Lapangsijantan application, we are committed to improving the quality of city infrastructure services and providing better services to the community in an open and efficient manner.