Liwa Schools Service Desk is powered by SMART Helpdesk Software Suite of solutions. SMART Help Desk Software is built as per ITIL guidelines and supports ITSM best practices and ISO 9001, ISO 20k and ISO 27001 standards with its integrated Governance and Risk Compliance Software Suite. This mobile app has been specially designed to support IT, HR or Administration Helpdesk or service management activities in educational institutions, schools, colleges and universities.