A LUCID Restaurant Front Desk Management App - LUCIDReserve would be designed to streamline the operations at a restaurant's front desk. Here are some features it might include:
Reservation Management
Allows customers to book tables online or by phone.
Provides a table availability view for the staff.
Sends reservation confirmations and reminders to customers.
Customer Check-in/Waitlist
Keeps track of walk-in customers and manages a waiting list.
Provides estimated wait times.
Sends SMS or app notifications when the table is ready.
Table Assignment
Optimizes seating arrangements based on party size and table availability.
Tracks which tables are occupied, available, or reserved.
Guest Information
Collect Guest details for communications
Stores customer preferences and history
Staff Communication
Enables seamless communication between front desk staff and waiters/kitchen staff.
Tracks seating arrangements and any special customer requests.
Analytics and Reporting
Provides insights into reservation patterns, peak hours, and customer preferences.
APP Customization
Reservation entry page, Direct walk-in entry page input customization
Notifications customization
Dashboard customization
Self Check-in
Guest can self check-in through kiosk
Scan QR code to self check-in