If conflicts arising from their commercial relationship arise between consumers or users and companies or businesses that provide goods and services, they can be resolved through an agile, free, professional, executive system and mandatory compliance for the parties (the award that settles arbitration produces the same effects as a court ruling), without having to go to court, saving time and money that this entails.

Find affiliated companies or businesses near you. Activate your location and find companies and businesses attached to the Consumer Arbitration System near your location.

Member establishments. Access the census of companies and businesses attached to the Consumer Arbitration System of the Region of Murcia and use its search engine to make the queries that interest you.

Process. Access from your mobile to different procedures for:
- If you are a company or business: adhere to the Consumer Arbitration System in the Region of Murcia.
- If you are a consumer: request consumer arbitration from the Consumer Arbitration Board of the Region of Murcia. In addition, access the website for alternative online dispute resolution developed by the European Commission in order to help consumers and merchants resolve disputes related to purchases of products and services contracted online.

Additionally, find out about other issues related to arbitration (in FAQ format or frequently asked questions) and other topics that may interest you as a consumer and user of services.

Solve your doubts and give us your opinion about #SomosdeFiar by sending an email to [email protected]