MITRA is a single point emergency assistance service,to provide assistance to registered employees in case of:

a. Medical Emergencies
b. Crime / Assault
c. Accidents like fire, gas leak etc.
d. Vehicle break-down or vehicle accidents
e. Police liaison requirements for any of the cases above

MITRA services are available within the geographical limits of Mumbai & Navi Mumbai i.e. from Churchgate to Mira Road, CST to Thane city and Navi Mumbai.
Additionally, vehicle related services are available on Mumbai-Pune and Mumbai-Nashik highways.