MLL Connect – A Centralized Platform That Lets You As A Business Partner Of MLL, Securely Access The Resources Such As RFP, Complaint Management, Bill Hub, Event Calendar, Performance Management. The App Provides Organization – Wide Information To Our Business Partners To Stay Connected With MLL. The New Integration Of SAP And MLL Connect Makes App A Single Point Of Platform For All Concerns/Queries Of the Business Partners. Broad Components Of App Are As Follows:

Onboarding
Business Associate Can Register Themselves And Create Their Profile.
View/Modify Profile Details.

RFQ (Request For Quotation)
An Access To The Open Business Opportunities In MLL.
A Process In Which Quotes From Business Partners Will Be Requested.
To Help Maintain The Transparency an Integration In The Process.

Complaint Management
Register Complaints/Feedbacks Of The Business Partners And Provide Appropriate Solutions To The Complaints By Following Escalation Matrix.
To Ensure That The Business Partners Feel Like The Vital Components Of MLL.

Keep Senior Management Informed Of The Improvement Areas To Ensure Consistency.

Bill Hub
Raising of Invoices, Tracking of invoice processing
Visibility of Invoice processing

Business Partner Performance review
Operation placements and delivery performances of Business Partners