For busy fitness facility staff who need to be able to place service requests on the go, Matrix Service Direct makes it faster and more efficient than ever. Our intuitive new app lets you auto populate service requests via voice command and gives you the ability to scan serial numbers and upload pictures and videos to easily define the issue. The app instantly notifies Matrix for quicker turnaround time, provides product repair history and even tracks live repair status, dispatched technicians and part shipments. Download Matrix Service Direct today or access it online, and get more with Matrix.


• Intuitive interface lets facility staff quickly and effectively enter service requests
• Guided experience expedites the diagnosis and response
• Auto populate service requests via voice command
• Scan the serial number with your smart phone or enter manually
• Upload photos or video detailing the service request
• Access product repair history
• Track live repair status, dispatched technicians and part shipments