* This app is for managers (managers) only.
* For general users (customers), install the M. Desk (customers) app.
1) 'Visit Reservation Service' function added
When a customer who visits the building visits the building, you can scan the QR code through the 'M. Desk (Manager)'.
While the visit verification process is very simple, building security is enhanced.
2) Handling customer complaints
McServe FM managers can check and handle customers' inconveniences anytime, anywhere with their smartphones.
Complaints from customers are received at McServe headquarters and individual building offices and are promptly assigned to the appropriate personnel.
You can also check the process and results with the 'M. Desk (Manager)' app.
[main function]
1. Visit reservation management (M service)
Visit Reservation History
Visitor QR code scan
Notice of visiting reservation service
2. Customer complaint management and registration (V service)
-Confirmation of customer's registered complaint
-Check the status of civil complaints by building and district and search statistics
-Report location on the map
-Field photo / video attachment function
-Simple input of complaint contents through voice recognition
3. Emergency contact system (E service)
Emergency call to manager in case of disaster
Establishment of 1st, 2nd, 3rd emergency contact person according to the situation
4. Building / facility management (W service)
Building Basic Information Management
Task management, history management and schedule management
5. Remote Unmanned Control (R service)
Real-time & remote check through sensor equipment
Automatic notification in case of emergency (fire, power outage, leak, etc.)
6. Processing result inquiry
-Real-time comment communication related to emergency contact notification, civil appointee designation and civil affairs handling
-Notifications through comments and pushes after the completion of processing such as visit reservation, complaint application, patrol check, emergency contact, etc.
[Precautions]
After registering, the manager registration application is completed, and you can use the app after checking the head office.