Field Agent app is used by VK Digital LCO’s





How to install this App?



Just download the FREE app and you will get a call from us for activating your account. It’s as simple as that.



Key Features of this App & Desktop Software



✓ Monthly Collections by Agents Simplified

✓ GST Ready Cable TV Billing app

✓ TRAI regulations handled already

✓ Integrated with Bluetooth Thermal Printer for instant receipts

✓ Single view of the customer

✓ Auto Monthly Billing

✓ Inventory management(tracking Set-top box)

✓ Online payments through Saral Seva

✓ Customers can pay through mPOS device

✓ Single bill for multiple services

✓ Part payments are allowed

✓ Capture collected GST amount, this will help cable operator to file returns

✓ Various Color code based on Payment will make it simple for Collection Agents

✓ Various reports like Daily/Monthly Collection

✓ Complaints management/ Service requests

✓ Reminders can be sent to Customers for bill payment

✓ IVR to automatic call customers for reminding about payments

✓ Free of cost Call center facility to receive complaints from customers

✓ Multi-language support

✓ GST Ready Receipt for customer

✓ Entering and tracking details about all type of expenses incurred by LCO

✓ Cash Collected Owner from Collection Agent can be entered and tracked in the system

✓ Analytical reports to show the trend