Introduction:

PingMe - AI Assistant is an information support tool designed to support employees in their daily work, helping to increase work efficiency and improve user experience. This application supports artificial intelligence (AI) technology and diverse management functions, is capable of connecting to many different systems and has an optimized workflow within the business.


Outstanding Features:

1. Sales and Delivery Staff Support:
- PingMe helps sales and delivery staff quickly access customer information, transaction history, and order status. The application provides intelligent suggestions on how to handle situations, based on real-life data collected from many different systems.

2. Decentralization and Handling of Work by Department:
- The application supports detailed decentralization by department, ensuring each employee only accesses information relevant to their job. For example, delivery staff will only find delivery requests, while sales staff will be given permission to process requests from customers.

3. Connecting Data System:
- PingMe has the ability to connect to data management systems such as eOffice, WorkGate, DMS, ERP, and other systems, helping to gather information from different departments into a single platform. Thanks to that, employees can look up and manage data more easily.

4. Payment Guarantee Feature:
- With flexible payment processing, PingMe supports issues such as immediate payment or guaranteed payment. The decentralized system allows departments to control and approve payments easily.

5. Multi-Language Support Feature:
- To serve international working teams, PingMe supports multiple languages, helping employees easily communicate and use the application in the most convenient way.

6. Integrated Artificial Intelligence:
- PingMe's AI assistant not only helps process data but also learns from user behavior, providing accurate suggestions and expectations about work issues, helping employees save time and effort.


Technology Used:
- Developed with continuously improved & optimized algorithms to ensure increased system security and performance.
- Flexible and smooth user interface on both Android, iOS, MacOS and Windows.
- The backend system has a solid foundation to always ensure data processing and compatibility with different systems.
- Use API to connect different support systems and quickly synchronize data.
- The contents and processing of all functions are displayed and performed in real time.


Benefits of Using PingMe - AI Assistant:
-> Save Time: Automate many tasks, helping employees focus on more important tasks.
-> Increase energy: With smart support features, employees can work more efficiently, reduce errors and improve work quality.
-> Simple Management: Information from many different systems is centralized in a single application, making it easy to manage and access data.
-> Workflow Optimization: PingMe supports tool-based problem solving, ensuring the workflow becomes more accurate and efficient.