The official app of MetLife Life, which has been used by a total of more than 22,000 customers (as of January 2020), has been upgraded!
New services have been added to make it even more convenient.
■ Main services
・ Inquiry about contract details
・ Inquiry about foreign currency-denominated insurance premium claims
・ Easy benefit claim (benefit claim)
・ Change of customer information such as name and address
・ Contractor loan
・ Reissue of insurance premium deduction certificate
■ Such a place is convenient
・ Slightly lost
――After logging in, you can make various inquiries and change customer information, including claiming benefits, just by following the instructions on the screen.
—— For simple benefit claims (benefit claims), you do not need to mail the claim documents. All you have to do is take a photo of the medical statement and other documents needed to claim hospitalization and surgery benefits and upload them with this app.
・ Reliable to connect
――There is a link to a product accessory service that supports the health and security of our customers. If you want to talk to a professional staff about your health concerns or worries, this app will help you find your contact information right away.
・ Speedily
――Procedures such as address change will be completed on the spot (it may take several days for the procedure to be reflected).
--In a simple benefit request (benefit request), it takes a minimum of one day from the completion of the procedure to the receipt of the benefit. You can receive the benefit earlier than the paperwork (it may take more days depending on the input contents and attached photo, and the billing reception time etc.).
■ How to use
To use it, you need to register with MetLife Life's online service in advance for personal authentication (contractor confirmation). If you have not registered yet, you can register from the login screen (procedures outside this application [Web]).
■ Operation confirmed environment
Android: 5.0 or later
* It may not work properly in a usage environment other than the above.
* It may not be available on tablet devices.
* Some models and the latest OS may not be supported.
■ Caution
Please check our website in advance as there are conditions regarding applicable products, usage time, and billing.
https://www.metlife.co.jp/customer/onlineservice/mobileapp/
■ Inquiries
MetLife Life Internet Service Desk
0120-552-110
Monday-Friday 9: 00-17: 00 Saturdays, Sundays, national holidays, year-end and New Year holidays (also available from mobile phones)
