GreenAssist is a cloud-based platform designed to improve door-to-door waste collection practice by addressing inefficiencies in conventional systems. It offers an all-in-one solution for managing city-wide waste operations, including scheduling, route planning, real-time monitoring, reporting, and customer communication. Leveraging GPS and IoT technologies, GreenAssist tracks the entire waste collection cycle—from households to disposal sites—delivering real-time insights and optimising processes for all stakeholders.

GreenAssist enhances transparency and traceability by providing real-time fleet monitoring and data access, enabling stakeholders—waste management companies, drivers, sanitation workers, municipalities, and citizens— to monitor operations and ensure compliance. Its cloud-based system ensures data is accessible anytime, anywhere, supporting informed decision-making and promoting collaboration. By streamlining waste collection and monitoring, GreenAssist aligns with the Swachh Bharat Mission (SBM) 2.0 objective for garbage-free cities to achieve 100% door-to-door collection of segregated waste.

Key Features:

1. User Fee Collection
This module helps streamline the entire process of invoicing, payment tracking, and financial reporting, ensuring transparency. The system supports GPS-enabled, mobile-based fee collection and provides updates on payments. It automates recurring invoicing and integrates payment processing for both commercial units and households.

2. GPS-Based Live Vehicle Tracking
This module enables real-time tracking of waste collection vehicles, helping service providers improve operational control, efficiency, and accountability. Key features include live monitoring of vehicle along with SMS notifications for real-time updates. It integrates GPS and RFID technologies to ensure accurate tracking of vehicle movements and waste collection activities.

3. GIS-Based Fleet Routing
This module is designed to optimise waste collection routes. It enables the creation of primary and secondary beat routes and supports daily route planning to ensure complete area coverage. A mapping system is deployed to assist in real-time route optimisation for waste collection vehicles.

4. Waste Collection Coverage Monitoring
This module enables effective monitoring of daily waste collection activities to ensure complete and timely service delivery. It uses GPS technology for tracking waste collection and live monitoring. Each area is digitally mapped, linking individual households to specific collection schedules. The system offers real-time coverage alerts with a live map view to ensure no area is missed.

5. Human Resource Management System (HRMS)
This module offers a comprehensive solution to track attendance and working hours of workforce efficiently across various roles and provides detailed reports and analytics. It supports selfie-based attendance using geo-fencing and GPS location capture.

6. Complaint Management
This module streamlines the entire complaint handling process—from registration to resolution—ensuring timely and transparent service. Citizens can register complaints through a mobile/web interface, and receive updates via SMS, WhatsApp, or push notifications. The system offers an end-to-end redressal mechanism and analyse user feedback.

7. KPIs and Frequently Asked Reports
This module equips administrators with real-time dashboards to monitor performance and make informed decisions. Analytics cover key areas such as waste collection status, route optimisation, user fee collection progress and team efficiency. The system connects with weighing scale locations to track the amount of garbage collected and with fuel stations to track consumption.

8. Citizen Interface
This module empowers citizens to engage in community waste management through a user-friendly interface. Citizens can track their waste collection vehicle, register complaints online, and submit feedback on services.