Easily raise tickets for technical issues within your organization and upload images of the problem. Assigned employees can work on the ticket, but only the user who raised the ticket has the authority to mark it as 'Closed'. If the issue remains unresolved or the user is not satisfied, they can forward the ticket to another employee or mark it as 'Dissatisfied'. Team leaders can view all tickets assigned to their team members for better oversight. Simplify issue reporting and resolution with clear roles and efficient workflows.