The ICIVI application has the role of supporting sales staff (salesman and saleswoman) to create orders for partners and customers who have not used MUHA's main application. ICIVI acts as an intermediary tool, helping sales staff easily access and process orders before customers are redirected and instructed to use the Muha.vn sales application to manage their own orders.

Some outstanding features of ICIVI include:

1. Place orders quickly and easily: The application allows sales staff to create orders quickly and conveniently with a friendly interface, helping to optimize processing time for both customers and staff.

2. Share order information: ICIVI provides the function of storing and sharing images and documents related to orders, such as photos or PDF files, for evidence and easy tracking of order progress.

3. Support positioning and delivery routes: The application collects location information to locate the nearest store, optimize routes for sales staff and ensure the delivery process is quick and efficient.

4. Bridge before using Muha.vn: After orders are successfully processed on ICIVI, the team will guide customers to use the Muha.vn application to self-manage orders, thereby switching to a more autonomous shopping experience.

This application is part of MUHA's ecosystem, helping to improve employee workflow and provide an effective B2B sales solution before customers directly participate in the main system.