NEC Business ConneCT Agent
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NEC Business ConneCT Agent
NEC Business ConneCT Agent

NEC Business ConneCT Agent

The NEC BCT Agent App controls Ready-Not-Ready Agent state in the Contact Center

Developer: NEC Nederland B.V.
App Size: Varies With Device
Release Date: Aug 22, 2017
Price: Free
Price
Free
Size
Varies With Device

Screenshots for App

Mobile
With the NEC BCT Agent App a Business ConneCT Contact Center Agent can login and control their Ready/Not-Ready state from an Android smartphone or a tablet. Agents can make themselves available to receive customer calls on their mobile phone from anywhere on the mobile network.
Business ConneCT integrates with NEC’s VoIP platforms UNIVERGE SV9500, SV9300, SV9100 and SIP@NET/iS3000.

Features and Benefits:

• Login and logout as BCT Agent
• Select Ready or Not-Ready and choose from different Not-ready states
• Intuitive and easy-to-use User Interface
• Works with Android version 6 and higher
• Works with BCT Server version 9 and higher
• Group selection works with BCT Server version 12 and higher
• Password complexity enforcement support for BCT Server version 12.3 and higher

Important: NEC Business ConneCT is designed for enterprise communications deployments and requires a NEC communications infrastructure and associated licenses installed. A Softphone, Mobile Extension, SMA, Forced on PBX or other FMC solution is required to be able to receive contact center calls on a Smart Phone. Ask your NEC representative for more details.

Note:

This application requires a network connection for data exchange with the BCT Infrastructure. Using 3G/4G mobile data network may lead to charges from your provider. Network providers can offer in most cases an unlimited data plan to save you money otherwise you may find yourself charged for data overuse. NEC will not be held liable for any charges, fees or liability imposed by your carrier for use of data over 3G/4G caused by this application.
You agree to verify your carrier's network restrictions and costs prior to any use of this application.
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NEC Business ConneCT Agent 1.0.10 Update
2023-01-12 Version History
Added password complexity enforcement support.
- BCT 12.3 or later can enforce password complexity
- When enforced and the current password is not complex enough, the BCT Agent App will ask to enter a new password according to the complexity rules.

~NEC Nederland B.V.
More Information about: NEC Business ConneCT Agent
Price: Free
Version: 1.0.10
Downloads: 360
Compatibility: Android 6.0
Bundle Id: com.nec.bctagent
Size: Varies With Device
Last Update: 2023-01-12
Content Rating: Everyone
Release Date: Aug 22, 2017
Content Rating: Everyone
Developer: NEC Nederland B.V.


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