Neo Assistência – Prestador is a mobile solution developed especially for professionals and companies that provide maintenance and technical assistance services. With it, you can receive and manage all service orders directly on your smartphone, ensuring organization, efficiency and real-time communication with the center and the customer.

Main features

Receiving calls: view complete details (description of the problem, address, deadline and priority) as soon as a new request is sent.

Schedule and status management: accept, reschedule or complete orders with just a few taps; the customer and the center are automatically notified of each update.

Integrated geolocation: navigate to the service location using your device's GPS and optimize your daily routes.

Communication and documentation: send photos, comments and service reports in real time; collect the customer's digital signature for approval and warranty.

History and reports: access the complete service history, filter by date, customer or type of service and export reports for financial control or accountability.

Smart notifications: receive alerts for new calls, reminders for scheduled visits and warranty period notices, all configurable according to your routine.

Why use Neo Assistência – Prestador?

Productivity: concentrate all your activities in a single app, reducing communication errors and rework.

Transparency: monitor each stage of the service and keep the customer informed, strengthening trust in your work.

Security: store invoices, reports and photographs of each service with total security in the cloud.

Flexibility: customize notifications and reports to meet the needs of your business, whether you are a freelancer or a company with multiple employees.

Start transforming the way you manage your technical assistance services today. Download it and improve the quality of your service!